Outlets are a feature you can implement if you have a customer that has multiple outlets and the account is paid by the parent company. The parent and outlets use the same login credentials. The parent company needs to provide each outlet with the login details.

Each outlet is allocated an Outlet Code which is used to verify which location placed the order. All order confirmations will be sent to parent email address, the outlet and any order recipient listed in the customer details.

You can not place an order for the parent company, only the outlets. If the parent company needs to place orders then it can be added as an outlet too and named accordingly. eg: ABC Head Office

To add an outlet, navigate to Customer/ Manage Customers.
Find the Customer you want to add an outlet too.
Click on the plus (+) sign in the OUTLETS column.
A new window will pop up.
Click on the Add Outlet button

Fill in the details of the new outlet you want to add.
Email address is an option field, but if entered it needs to be unique and not a duplicate of the parent company or any other outlet.

If the outlets will be ordering from a set list with set prices, that the parent company has negotiated then select the option – Apply Parents product & fixed price list to Outlet. 

Parent company products and prices can also be copied at a later date using the Copy Customer Product List feature found in the customers menu

See Article Copy Customer Product List

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